Triggered Emails for Media Award Notifications

Triggered Emails for Media Award Notifications

Introduction

You can create Triggered Emails that are sent to notify your customers when they have been awarded a Media Item. The email is sent to everyone who has been awarded a Media Item during the previous day, and it prompts them to login to their Account so that they can download their Certificate. One Triggered Email can target one or many types of Media, and if the Customer was awarded multiple Certificates the previous day, they will only receive one Email Message.

Getting Started

There are no System level Configurations related to feature.

Creating the Email Message

Login to the Administrative side of your database and navigate to Settings --> Assignments --> Email Messages. Click the "Add New Email" button.
configio.png

Choose the Type of "Account New Media Award," input a Title, and click the Create button.
configio.png

Input a Email Subject and Body. We suggest including the "Account Dashboard Link" Operator so that there is a convenient way to get to their Certificate. Then, click the SAVE button.
configio.png

Note: You can have multiple types of this Email Message in case you want different ones for different Triggered Emails.

Creating the Triggered Email

Navigate to Settings --> Assignments --> Triggered Emails. Click the "Add New Triggered Email" button.
configio.png

Input a Title, choose the Type of "Account New Media Awarded," choose the Message created above, choose Start and End Dates (the date range when the trigger will fire), choose one (or many) Types of Media, and click the Create button.  
configio.png

In the above example, any customer who receives a Product Participant Certificate will be sent a Media Award Notification on the following day.

Customer's Experience

Your customer will simply receive the email.
configio.png

Then they can follow the link to login and download the Certificate.  

configio.png



    • Related Articles

    • Triggered Emails -- Overview

      Introduction Triggered Emails is a powerful tool that automates the sending of Email Messages. Messages are automatically sent when something happens in the System. This could be something that an Admin does, like changing a Product's Price. Or, it ...

    • Triggered Course Status Emails

      Overview You can create LMS Triggered Emails for Learners, Admins, and/or Coordinators. The email is triggered to fire off of a Learner's Course entering a specific Status. For example, you can set up an Email Message to be fired when the Status ...

    • Triggered Course Date Emails

      Overview You can create LMS Triggered Emails for Learners, Admins, and/or Coordinators. The email is triggered to fire off of the Course Start Date, Course End Date, or Course Expiration Date. For example, you can set up an Email Message to be fired ...

    • Triggered Account Emails

      Overview You can create Triggered Emails for Account holders. The email is triggered to fire off of their Birthdate or their Account Creation Date, as a celebration. This type of Triggered Email is system wide -- it does not need to be assigned to ...

    • Triggered Participant Emails

      Overview You can create Triggered Emails for Participants. The email is triggered to fire off of their Birthdate or their Participant Created On Date, as a celebration. For example, you can set up an Email Message to be fired on their Birthday. If ...