Overview

You can create LMS Triggered Emails for Learners, Admins, and/or Coordinators. The email is triggered to fire off of the Course Start Date, Course End Date, or Course Expiration Date. For example, you can set up an Email Message to be fired a week before the This type of Triggered Email is assigned to LMS Courses. You can have multiple of this type of Triggered Email in your database

Creating the Email Message
Login to the Administrative side of your database, and navigate to Settings --> Assignments --> Email Messages. Click to Add New Email. Input a Title, choose the type Triggered Order, and click the "Save" button.

You can now begin to compose your Email Message. Input a Subject, and add text to the Body. You can use plain text, and you can use Operators. Operators read data from the system that is relevant to the Account, Order, or Course, and then input that data into the email.  After you are finished composing your email message, click the "Save" button.



Creating the Triggered Email
Navigate to Settings --> Assignments --> Triggered Emails. Click the "Add New Triggered Email" button. 

Main Fields

Input a Title, choose the Type, select your Message, choose the date range that the Triggered Email will be used. If you want the Triggered Email to not expire, you can select No End Date.

Send Fields  

The trigger is fired off of a date. The types of dates available are Course Start Date, Course End Date. and Course Expires Date. Input a day value, indicate before or after, and then select the type of date.

For example, you can send an email to Account holder and the Coordinator that is assigned to the Course one day before the Course Expiration Date, as seen in the screenshot below.

Assigning the Triggered Email to an LMS Course

Navigate to LMS --> Learner Courses, and click the Edit icon on the Course that you would like to assign the Triggered Email.


Select the Assignments tab, click Course Triggered Emails, an drag the Triggered Email from the Unassigned to the Assigned Column.