Event Manager provides the Payments report to show all payments made as well as refunds, discounts, and application of funds to all products. Because it includes all of this data, it is important to understand the different types of payments Event Manager Records.

Most Common Transaction Description Types

• Payment Entered: this is when a payment is added to the system. The system may then apply these funds to several products, or to a single product, depending upon the order.
• Payment Applied to Product: this is the application of funds to a product.
• Payment Removed: this is when funds are removed from a product and sent to a credit card, cash, or check.
• Payment Removed from Product: this is when funds are removed from a product and sent to Unapplied Funds (or Account Balance).
• Payment Refunded from Account Balance: this is when funds are removed from Account Balance specifically, not from a Product, and sent to a credit card, cash, or check.

For instance, if Customer A buys Event 1 for $100 and Merchandise 2 for $50, Event Manager would record three lines.

• Payment Entered of $150.
• Payment Applied to Product for Event 1 of $100.
• Payment Applied to Product for Merchandise 2 of $50.

If an administrator then refunded both items to Account Balance Event Manager would record two more lines.

• Payment Removed from Product for Event 1 of $100.
• Payment Removed from Product for Merchandise 2 of $50.

Then, if the administrator refunded the $150 to the customer's credit card, another single line would appear.

• Payment Refunded from Account Balance of $150.

If instead of refunding the two items to Account Balance first, the administrator refunded them directly to the customer's credit card, Event Manage would have recorded two lines.

• Payment Removed for Event 1 of $100.
• Payment Removed for Merchandise 2 of $50.

Less Common Transaction Description Types:

• Fee Charged From Refund: if the administrator assesses a Refund Fee on a refund from a product or Unapplied Funds a line is added for the Refund Fee.
• Price Adjustment from Purchase: if an administrator adds a discount to a fully paid product, the excess funds are automatically sent to Unapplied Funds (Account Balance) and a line is added for the Discount.
• Recurring Purchase: When Event Manager makes an automatic payment based upon recurring billing a line is added for the Recurring Purchase.
• Revenue Neutral Fee: If you have a fee added to your Payment Gateway a line is added for each fee charged.