Admin Order Confirmation
Introduction
Configio not only sends automatic email confirmation messages to your customers, but also allows you to send a separate confirmation message to specific administrative users.
Example
You want to send an email to your fulfillment representative that has pertinent information not relevant to the end customer each time an order is processed.
Getting Started
Create the Admin Order Product Confirmation email in Settings > Assignments > Email Messages. See the Creating Emails help file for more information.
Ensure the person you want to send the admin confirmation is a User in your database, and has the correct email address. See the Users help file for more information.
Assign the Admin Order Product Confirmation to your Product, Region, or Category under Email Messages.
Then assign the User(s) to be emailed under "Email - Admin Recipients".
Now when an order is processed that includes this Product (or a product in the assigned Region and Category) your admin recipient will receive an email message independent of the Customer's confirmation.
Related Articles
Triggered Daily Order Actions
Overview You can create Triggered Emails to be fired sent including certain daily actions (such as order created, discount added, and more). These emails can be grouped to show all actions for the day in a single email, or by account, or by order or ...Setting Sort Order on Forms
Introduction Admin's can now designate the sort order on certain form types so that when customers complete form information; the forms are displayed in the order dictated by the admin. Getting Started To manage the sort order of forms navigate to ...Require Payment Method to order specific products
Introduction As a customer without a payment method on file, in a database that requires it to buy a given item, when I buy that item I want to be presented the payment information page and forced to enter my payment information in order to complete ...Price Adjustments after an Order is Processed
In the instance that you want to discount an order after it has already processed, you will want to add an Admin Discount and process a Partial Refund. As an example, suppose this customer was only supposed to $4.50 for the $5 item: *As the admin, ...How to get an order notification by email
Example: How do I get notified by email when my customer places an order? You may add your email address to any outgoing email that is sent by the system. It is common to add your email address to the Order Product Confirmation under CC or BCC. This ...