Overview
You can create Triggered Emails for Account holders. The email is triggered to fire off when they added Products to their Shopping Cart, but they never placed an Order, to remind them or to offer them assistance.
This type of Triggered Email is system wide -- it does not need to be assigned to anything. You can have multiple of this type of Triggered Email in your database
Creating the Email Message
Login to the Administrative side of your database, and navigate to Settings --> Assignments --> Email Messages. Click to Add New Email. Input a Title, choose the type Triggered Cart, and click the "Save" button.
You can now begin to compose your Email Message. Input a Subject, and add text to the Body. You can use plain text, and you can use Operators. Operators read data from the system that is relevant to the Account or Cart, and input that data into the email. After you are finished composing your email message, click the "Save" button.

Creating the Triggered Email
Navigate to Settings --> Assignments --> Triggered Emails. Click the "Add New Triggered Email" button.

Main Fields
Input a Title, choose the Type, select your Message, choose the date range that the Triggered Email will be used. If you want the Triggered Email to not expire, you can select No End Date.
Send Fields
The trigger is fired off of the Cart Created Date. Input a day value, indicate before or after, and then select the type of date.
For example, you can send an email one day after their Cart Created Date, as seen in the screenshot below.
Option
There is an option available for you to check that will prevent the email from sending in the event that all primary products are not available for purchase.
Related Articles
Incomplete Cart Triggered Email
Introduction My Custom Event allows you to automatically send an email to Customers who started (but did not complete) the registration process. This Triggered Cart email enables these Customers (who have created an Account but abandoned their ...
Triggered Emails -- Overview
Introduction Triggered Emails is a powerful tool that automates the sending of Email Messages. Messages are automatically sent when something happens in the System. This could be something that an Admin does, like changing a Product's Price. Or, it ...
Triggered Email
Overview Triggered Email may be configured to automatically send reminders, thank you messages, updates, administrative warnings and more to any email recipient. Getting Started First, create the triggered email by going to Settings > Assignments > ...
Triggered Email
Overview Triggered Email may be configured to automatically send reminders, thank you messages, updates, administrative warnings and more to any email recipient. Getting Started First, create the triggered email by going to Settings > Assignments > ...
Account Secondary Emails
Introduction Accounts can setup secondary email addresses to include on most communications. Topics Covered: Getting Started Adding Secondary Emails as the Account Holder Adding Secondary Emails in the Admin Console Sending Emails to Secondary ...