Applying Coupons via Impersonation

Applying Coupons via Impersonation

Introduction

When Impersonating an account, an admin is able to apply coupon codes and discounts for the user. There is exists a config which allows the admin to actually search for the coupons and apply their related codes directly, without necessarily knowing the codes beforehand.

Getting Started

Ensure the Configuration "Allow admins to search for discount codes when impersonating" is enabled.
To do this Login into your administrative console > Settings > Setup > Configuration > Search for the config and turn the toggle On. Select Save once you finish.
applying_coupons_via_impersonation_configuration_01-15-2019.png

Steps:

First, you will need to navigate to the Account's page by logging onto your administrative console > Accounts > search for and select the Account you are looking for. Once you manage this, select the Impersonate Button in the far right column.
applying_coupons_via_impersonation_selecting_impersonate_01-15-2019.png
 
Once on the account's cart-side, If you haven't already, select Add to Cart on the item which the customer is looking to buy.
applying_coupons_via_impersonation_adding_item_to_cart_01-15-2019.png
 
Select checkout to continue on with the process.
applying_coupons_via_impersonation_selecting_checkout_from_modal_01-15-2019.png
 
You will also need to continue through the purchase process until you reach the Payment Page.
applying_coupons_via_impersonation_continuing_onto_payment_page_01-15-2019.png
 
Once at the payment page, scroll until you reach the Promotions and Coupon Codes section.
applying_coupons_via_impersonation_scrolling_for_coupon_01-15-2019.png
 
With the config turned on, you can simply search for the coupon using key words and select whatever coupons appear in the results.
applying_coupon_via_impersonation_searching_for_coupon_01-15-2019.png
 
By selecting the coupon from the search results, It automatically calls the coupon code associated to the coupon in the coupon code text box. From here you are able to actually apply the coupon code generated from the coupon search.
applying_coupons_via_impersonation_applying_coupon_01-15-2019.png
 
There will be a confirmation message confirming the coupon is applied. It will also inform you how much the coupon itself takes off from the customer's purchase.
applying_coupons_via_impersonation_coupon_applied_01-15-2019.png
 
Of course the coupon will now appear in the Cart alongside the final cost of the product for the user to finish purchasing.
applying_coupons_via_impersonation_final_coupon_price_applied_01-15-2019.png
06/2019
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