Creating a Waitlist Signup Notification Email Message

Have more questions? Submit a request


Customers can join a waitlist for an out-of-stock product. When the product is back in stock (it has a positive value in the Remaining field) they will get an email notification. Your administrative users and coordinators can also get an email notifying them that customers have signed up for the waitlist.

Getting Started

First, create the email message. Login to the Admin, and go to Settings->Email Message (under Assignments). Click the "Add New Email" button. Choose a type of "Waitlist Signup Notification", input a Title, and click the "Create" button.

This will take you to the edit email screen. You can then build your email message using text and operators. Note: this type of Email Message is a Global Email, which means that there can only be one active in the sytem at the time, an they don't need to be assigned to products - all products will use it. Click to learn more about email messages.

Adding Administrative Users and Coordinators

In the Edit Email Message screen, there are checkboxes to BCC Assigned Users and BCC Assigned Coordinators. Check the box (or boxes) that you are interested in, and click the "Save" button.

Assigning Admins and Coordinators to the Product

Navigate to Products, and find and select the Product that you are interested in. Click on the Assignments tab, find "Email Coordinator BCCs", drag the Coordinators from the Unassigned to the Assigned column, and set them to "Apply". Then, repeat for "Email User BCCs".


Note that the Search box in the top left will allow you to search from all of the Coordinators or Users in your database.

You're Done!

Now when an account joins the wait list for the product, your assigned Users and Coordinators will be emailed.

Articles in this section

Was this article helpful?
0 out of 0 found this helpful