Setting up your CyberSource Gateway

Have more questions? Submit a request

   To add your CyberSource Gateway account to your database, you will first need the following credentials:
 - Merchant ID
 - SOAP Security Key

You need your Merchant ID to login to the CyberSource portal. Make note of this ID for use in Configio.

Login to your CyberSource portal and navigate to Account Management, then Transaction Security Keys:

Click Security Keys for the SOAP Toolkit API:

Click Generate Key to create a new key:
Copy the Key you generated:


After you secure these credentials, go to Settings > Setup > Payment Gateways.

Click Add New Gateway
Enter your desired Title
Select 'Cyber Source SOAP API' as the gateway type

Enter your Merchant ID as the Gateway Login
Enter your SOAP Key as Gateway Password

If this is going to be the primary gateway for your database, select 'Default Gateway' at the top right.
Simulation Mode is used to bypass the gateway and always return a fake successful transaction (NOT Recommended)
If you want to pre-authorize charges, then capture funds - check the Pre-Auth/Capture box.
  - This limits the opportunity for failed or missed transactions. (Highly Recommended).
If you are going to allow refunds on this gateway (by admin users or otherwise) check the 'Allow Refunds' box.
You can optionally set a Refund Expiration in days from the initial transaction. 0 is no restriction.
ECC is not supported on CyberSource
Payment Neutral can be used to assess a fee for processing payments through this gateway.

Under Accepted Payment Methods, select the card types you want to accept through this gateway.

Click the Save button at the top right.

Note: if you are setting this as your default gateway, a prompt will confirm you want to save these changes. It will remove the stored gateway from any products that use your previous default gateway, and also warn you that changes to this gateway will also affect past transactions (you may not be able to refund past transactions if you update the gateway, for example).

A completed BluePay Gateway will look as below:

This knowledge article provides information on specific Configio features. To ensure continuity with documentation and product functionality, Configio reserves the right to amend or update this knowledge article as needed. For more information, reach out to Configio Support.

Articles in this section

Was this article helpful?
0 out of 0 found this helpful