Introduction
You can create Triggered Emails that are sent to notify your customers when they have been awarded a Media Item. The email is sent to everyone who has been awarded a Media Item during the previous day, and it prompts them to login to their Account so that they can download their Certificate. One Triggered Email can target one or many types of Media, and if the Customer was awarded multiple Certificates the previous day, they will only receive one Email Message.
Getting Started
There are no System level Configurations related to feature.
Creating the Email Message
Login to the Administrative side of your database and navigate to Settings --> Assignments --> Email Messages. Click the "Add New Email" button.
Choose the Type of "Account New Media Award," input a Title, and click the Create button.
Input a Email Subject and Body. We suggest including the "Account Dashboard Link" Operator so that there is a convenient way to get to their Certificate. Then, click the SAVE button.
Note: You can have multiple types of this Email Message in case you want different ones for different Triggered Emails.
Creating the Triggered Email
Navigate to Settings --> Assignments --> Triggered Emails. Click the "Add New Triggered Email" button.
Input a Title, choose the Type of "Account New Media Awarded," choose the Message created above, choose Start and End Dates (the date range when the trigger will fire), choose one (or many) Types of Media, and click the Create button. 
In the above example, any customer who receives a Product Participant Certificate will be sent a Media Award Notification on the following day.
Customer's Experience
Your customer will simply receive the email.
Then they can follow the link to login and download the Certificate. 